FAQ
Frequently asked questions
Find answers to the most common questions about our hosting services.
General
- Yes, we offer high-performance web servers with a convenient management panel. Due to our individual approach to clients, we activate this service after direct contact to perfectly match the parameters to your needs.
- Of course. Beyond hosting, our team offers comprehensive IT support. We build everything from simple WordPress landing pages to advanced, dedicated web applications written from scratch. Contact us to discuss your project.
- Yes, our offer is flexible. You can contact us at any time to upgrade your plan. Thanks to our own infrastructure, we can dynamically adjust resources to the growing requirements of your project.
Minecraft
- Yes, we give you complete freedom! You have direct access to server files (via SFTP and the client panel) and can install any server software (Spigot, Paper, Forge, Fabric) as well as upload your own modpacks, maps, or plugins without any artificial restrictions.
- Of course. Our proprietary panel allows for quick engine version changes. Whether you want to play on the latest release or classic 1.8 for PvP – the choice is yours, and you can change it at any time.
- We provide our clients with a custom-built, intuitive client panel designed specifically for our users. It gives you full and easy real-time control over the console, files, and settings of your Minecraft server instance.
Infrastructure
- At MistyCloud, we don't believe in half-measures. Our servers are powered by robust Ryzen 9 processors, DDR5 RAM, and fast NVMe drives. We are not a virtual reseller; we own our hardware located in Wrocław, which guarantees full control over performance and stability.
- Security is fundamental. Our infrastructure in Wrocław is protected by Anti-DDoS systems that filter out malicious traffic.
- Our entire infrastructure is located in Wrocław, Poland. Thanks to this location, we ensure ultra-low latency (ping) for players and users from all over Poland and Central Europe.
- In addition to standard security measures, we maintain completely separate physical servers dedicated exclusively to storing regularly performed backups.